![]() Our Support staff will contact you at the email address once we have a solution for you. After your report is successfully submitted, you will receive a confirmation message, as shown below. After filling in the details, click on “Submit”.ĥ. Enter a valid email address: We will contact you at this email address once we have a solution to offer.Ĥ.It will help us understand what you’re experiencing so we can figure out what’s going wrong and respond with a solution. On the next screen, provide a detailed description of the problem here. If it isn’t listed here, you can select “Other”.įor example, if the in-game FPS is dropping while you’re playing, you would select “Game is lagging”.ģ. Select the category that reflects the type of problem in the popup that is shown. ![]() Click on the “Help and support” icon (“?”) on the top right corner of your screen while you are playing the game, as shown below.Ģ. How to report a problem while playing on your desktop/laptopġ. Our Support staff will contact you at your email address once we have a solution for you. After your report is submitted successfully, you will receive a confirmation message, as shown below. Check the box next to “Run a diagnostic report”: To provide game-related and system information that will help us figure out the cause.Īfter you have entered your details, click on “Submit”.ħ.Explain the problem: Here, you can describe the problem in detail. ![]() After filling in the details, click on “Next”.
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